Download The Entire Gallery

You have the option to download the full gallery of photos via the download icon in the Collection. To download, you can:

1. Click on the download icon at the top right of the Collection
2. Enter your email address and the download PIN (only if applicable to you)
3. Confirm the Sets to download, the desired resolution, and the delivery method:

You can choose to have the photos saved to your device (via a .ZIP file sent to the email address you provide), or to your Google Photos or Dropbox account. If you choose to save the photos to your device, you can unzip/extract the download to save the image files it contains. You can read more on this process here. If you choose Google Photos or Dropbox, the images will be available to view/download in your account.

Single Photo Downloads

You also have the option to download individual photos. From the gallery, you can:

1. Click the download icon on any photo (top right hand corner)
2. Enter your email address and download PIN (only if applicable to you and for the first download )
3. Confirm the desired resolution and the delivery method, and choose to remember this selection if you will be downloading multiple photos:

I cannot open the downloaded file

When you download the entire Collection, select full Sets for download, or purchase Digital Downloads through your Store, the images will be delivered in .ZIP format. Most computers will already come with some sort of unzip program, in which case they can just follow a couple of quick steps, and the computer will start the unzipping process automatically.

If you are using a Mac Computer:

1. Locate the Downloaded .ZIP file 

2. Double-click the file - your Mac will automatically unzip the file so the images can be viewed

If you are using a PC/Windows Computer:

1. Locate the Downloaded .ZIP file

2. Right-click the .ZIP file

3. Select "Extract All" or "Extract Here", and the contents of .ZIP file will be extracted as a normal folder so the images can be viewed

If the computer does not have a built-in program for compressed (zipped) folders, there are numerous free unzip software options that can be downloaded and installed.